Trust & Protection
Security Expectations
Your identity, payment methods, and loyalty data are protected with bank-grade encryption and biometric access.
Biometric-First Access
Unlock UL Concierge using FaceID, TouchID, or device biometrics for secure entry.
Encrypted Payment Vault
Your Stripe, Zelle, and wire details are stored in a PCI-DSS Level 1 encrypted vault.
Loyalty Number Protection
Airline, hotel, and cruise loyalty numbers are encrypted and visible only to you.
Secure Request Channels
Villa, yacht, jet, and cruise requests are transmitted through encrypted channels.
Wire Transfer Safeguards
Identity verification and masked account previews protect high-value transfers.
Zero Human Visibility
UL staff cannot view your card numbers, loyalty numbers, or ID details.
U.S.-Based Encrypted Storage
Your data is encrypted at rest and stored on U.S.-based secure servers.
Enhanced Tier Security
C-Level and Butler tiers receive private encrypted channels and concierge verification.